Help desk

IT Help Desk services provide computer support, troubleshooting, and issue resolution via telephone support, remote utilities, or onsite support. Our help desk services address your employees' needs directly and immediately.

  • Remote or onsite diagnostic and solution identification
  • New computer set-up, configurations and upgrades
  • E-mail configuration, SPAM control and support
  • Software updates and maintenance
  • Hardware and software installation, configuration and upgrades
  • Internet connectivity issues
  • General maintenance and repairs
  • Crisis resolution
  • Virus control and removal
  • Preventative maintenance

Testimonial

"After working with a number of information technology providers, (we) selected Networks Rx as our computer technology service. Their expertise fits our needs along with their creative problem solving and experience in analyzing the malfunctions that occur. Networks Rx is also very professional, responds quickly and is sensitive to the HIPPA requirements of the medical field."

"We highly recommend Networks Rx to the medical community."

Marcia Johnson
Business Manager
Spokane Allergy and Asthma Clinic

More Testimonials

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